Privacy Policy

1. Information We Collect

When you submit a quotation request, contact form, or direct enquiry via our website, we may collect the following details:

• Individual Name and Professional Title
• Institution, Hospital, University, or Company Name
• Official Email Address and Telephone / WhatsApp Contact Number
• Delivery Location and Shipping Address
• Product Specifications, Lot Preferences, and Estimated Order Quantities

2. How We Use Your Information

Information collected through our website is used strictly for legitimate commercial and customer service purposes:

• Preparing and issuing official commercial price quotations (proformas)
• Verifying laboratory specifications and logistics feasibility
• Communicating order status, dispatch tracking, and delivery timelines
• Complying with statutory GST, taxation, and billing regulations in India

3. Data Security & Confidentiality

We implement industry-standard technical measures to safeguard information against unauthorized access, alteration, or disclosure. All web traffic is encrypted via Transport Layer Security (TLS/HTTPS). Access to institutional quotations is restricted to authorised sales and accounting personnel.

4. Third-Party Disclosures

We do not share your contact or organizational information with external marketers or third parties, except as strictly necessary to fulfill delivery (e.g., sharing delivery addresses with verified logistics/courier partners) or as mandated by applicable legal and regulatory authorities.

5. Contact Us Regarding Your Privacy

If you have any questions or wish to update or delete your contact records from our procurement registry, please reach out to: